Daniel Martín
By Daniel Martín on December 16, 2022

Stay Interviews: What Is, and How To Conduct.

Have you ever asked yourself why your employees want to leave your company, and most importantly, what you can do to try to keep them? It is important for employers to regularly assess why their employees may be considering leaving, and what steps can be taken to retain them.
Managers and HR Managers can’t wait until an employee is out the door to figure out why they left. Stay Interviews let companies assess the degree of engagement and satisfaction in your company and help understand why they want to stay within a company. Some companies use stay interviews to ask for feedback from a current employee that can inform an organization’s approach to retaining top talent.

What is a stay interview?

 A stay interview is a type of interview that is conducted with current employees to understand what factors contribute to their job satisfaction and engagement. It provides insights into their day-to-day experiences with your company. Stay interviews are typically conducted by managers or human resources professionals with enough time to identify areas where the company can improve in order to retain its top talent and prevent employees from leaving. 
The key is to use the information you collect from stay interviews and try to make improvements that impact on your employee retention rate
The goal of a stay interview is to gather valuable feedback from employees and to use that feedback to make positive changes within the company. This can help to improve employee morale, reduce turnover, and increase productivity.
A stay interview, which occurs when an employee is headed out the door, isn’t just an exit interview. It tries to discover the things the employee values about their job and what the employee believes can be improved and help correct any problem. 


Benefits of a Stay interviews

Stay interviews are a type of interview that is conducted to understand why an employee is committed to staying with an organization, and what factors may be causing them to consider leaving. The benefits of conducting stay interviews include:
  • Identifying and addressing any issues or concerns that an employee may have. You can gain a better understanding of the employee’s unique fears, dreads, and hopes.
  • Helping retain valuable employees and prevent them from leaving the organization. Stay interviews help you learn why employees want to continue working for the company, and why they might want to leave.
  • Gaining insight into what employees value and enjoy about their job and the organization, which can help to improve the overall work environment. Stay interviews ensure you can determine what challenges employees appreciate and what motivates them to work toward the organization’s mission. 
  • Providing employees with an opportunity to share their feedback and suggestions, which can help to improve processes and policies within the organization.
  • Building stronger, more positive relationships between employees and managers, which can foster a more engaged and motivated workforce. It can help build trust between managers and their team members as employers engage with employees to show their opinions are valued
Overall, stay interviews can be an effective tool for improving retention and engagement within an organisation.

How to conduct Stay Interviews

A stay interview is a type of interview that is conducted with the goal of understanding why an employee is happy in their job and what the company can do to avoid spoiling it. 
Here are some steps for conducting a successful stay interview: Identify the employees you want to interview: 
1. Consider choosing employees who have been with the company for a while and who have a good track record of job performance. 

2. Schedule the interviews: Set aside a dedicated time for the interviews. Make sure to schedule them at a time that is convenient for the employees so they can be aware of the interview ahead of time, including its purpose and how to prepare for it. 

3. Prepare a set of questions: Develop a set of questions that will help you understand what makes the employee happy in their job and what the company can do to help them continue to be satisfied. 

Some possible questions include: 
  • What do you enjoy most about your job? 
  • What do you find challenging about your job? 
  • How do you feel about the support and resources you have to do your job well? 
  • What do you think the company could do to help you be more successful in your role? 
4. Conduct the interviews: During the interview, make sure to create a comfortable and open environment where the employee feels free to share their thoughts and opinions. Keep the interview around 25-45 minutes long, and avoid interrupting or arguing with the employee. Try to listen carefully to what they have to say. Make it possible for interviews to be conducted anonymously.
5. Follow-up: During the interview, It is important to have a plan in place beforehand so that effective follow-up actions can be quickly and efficiently addressed.
After the interviews, take the time to review the responses and consider what steps the company can take to address any concerns that were raised. Follow up with the employees to let them know what actions have been taken based on their feedback. 
By conducting stay interviews on a regular basis, companies can stay informed about what their employees need to be happy and satisfied in their jobs, which can help to reduce turnover and improve overall job performance.

What questions are asked in a stay interview?

Stay interviews are typically conducted by employers to find out why their employees stay with the company and what could be improved to retain them. It is important to focus on open-ended questions that will encourage the person being interviewed to share their thoughts and feelings: 
  • What do you enjoy most about working here?
  • What do you find challenging about your job?
  • Do you feel your knowledge, skills, and experience are being fully utilized?
  • Do you feel valued and appreciated by your colleagues and supervisors?
  • How can you be better supported?
  • Do you have opportunities for growth and development within the company?
  • Is there anything that would make you consider leaving the company?
  • What do you think sets our company apart from others in the industry?
  • Is there anything else you would like to share about your experience working here?
  • How do you like to be recognized for a job well done?

Your objective here is to gather feedback from employees and use it to improve the work environment and retain top talent. It is important for employers to listen to their employees and take their feedback seriously in order to maintain a positive and productive work culture.

Should Employees be worried about a stay interview? 

It depends on how you conduct this interview and how you use employees’ answers. But it depends on how you conduct this interview and how you use employees’ answers. But It is not something that employees should be worried about, as it is an opportunity for them to provide feedback and suggestions for improvement. Stay interviews can be beneficial for both the employee and the employer, as they can help improve job satisfaction and retention.
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